CRM / Marketing Insight Analyst

Coventry Permanent £35,000 - £40,000 per year
  • Opportunity to drive CRM and Customer Attraction strategy
  • Opportunity to work with varied CRM data

About Our Client

Leading Higher Education organisation

Job Description

Do you have business intelligence and insight experience, and are you seeking a new job in Coventry? Page Group is looking for a Strategy & Planning Analyst - CRM / Customer Analytics, and the role comes with a salary of up to £43k per annum + 18.5% Pension + 38 Days Holiday

The Strategic Planning and Analytics Office provides a range of business intelligence and insight services to support evidence-driven decision-making, strategic planning, benchmarking, reporting, forecasting and analysis to support the delivery of corporate strategy.

In your first few weeks in this Strategy & Planning Analyst role, you can expect to:

  • Liaise closely with stakeholders to gather and document reporting and insight requirements
  • Design, deliver and maintain a suite of dashboards (Tableau / Salesforce) to support operational, tactical and strategic information requirements
  • Implement metrics that monitor and benchmark performance internally and across the sector utilising appropriate data sources and methods
  • Develop accurate statistical and predictive models to support forecasting and trend analysis.
  • Work alongside the Marketing Cloud Squad to support the segmentation of marketing data and utilise Google Analytics (or similar) to enhance insight quality
  • Analyse and present complex information about the University and the HE sector in a clear and concise manner adapted to suit a range of audiences including Executive Board and non-expert



To apply for this Strategy & Planning Analyst role, you will need to be qualified to degree level or have significant experience in Data Analysis or Analytics, Information Management, or equivalent. Good knowledge of Salesforce, Google Analytics and Tableau (or Power BI) is highly desirable.

In return for your dedication and expertise, you will receive an excellent benefits package, including a salary of £35,000 to £43,000.

To apply for this Strategy & Planning Analyst - CRM / Customer Analytics job in Coventry, please contact PageGroup today for full details.

The Successful Applicant

To apply for this Strategy & Planning Analyst role, you will need to be qualified to degree level or have significant experience in Data Analysis or Analytics, Information Management, or equivalent. Good knowledge of Salesforce, Google Analytics and Tableau (or Power BI) is highly desirable.

What's on Offer

Opportunity to drive CRM and Customer Attraction strategy

Opportunity to work with varied CRM data

Contact
James Hobson
Quote job ref
JN-122022-5880693
Phone number
+44 117 906 5144

Job summary

Job function
Technology
Subsector
Data Analysis
Sector
Technology & Telecoms
Location
Coventry
Contract type
Permanent
Consultant name
James Hobson
Consultant phone
+44 117 906 5144
Job reference
JN-122022-5880693