Save JobEmail job Back to Search Job Description Summary Similar JobsReputable Public Sector ClientA great opportunity to enhance your skill setAbout Our ClientA reputable public sector organisationJob DescriptionKey Responsibilities: IT SupportProvide high-quality IT support for medium-sized organisations.Quickly resolve IT issues to minimise disruptions. Microsoft Endpoint Manager (InTune)Support and manage Microsoft Endpoint Manager (InTune).Handle device configurations, updates, and security policies. Desktop SupportOffer dedicated support for desktop systems, including software and hardware issues. Microsoft/Office 365 Administration and SupportAdminister and support Office 365 applications and users.Address access, email, and application-related issues within the Microsoft/Office 365 suite. SharePoint SupportAssist with SharePoint administration, permissions, and troubleshooting.Ensure optimal performance and user experience in SharePoint. Device SupportSupport a variety of devices, including laptops and mobile devices.Set up devices for new employees and conduct necessary inductions. IT SecurityFollow IT security best practices in all responsibilities.Assist in monitoring and mitigating potential security threats.The Successful ApplicantExperience and Knowledge:Proven experience providing IT support to medium-sized organisations.Hands-on experience with Microsoft Endpoint Manager (InTune).Proficiency in desktop support and troubleshooting.Experience in Microsoft Office 365 administration and support.Familiarity with SharePoint administration and support.Familiarity with Microsoft Teams, and ideally Microsoft Teams Rooms.Experience supporting various devices, including laptops and mobile devices.Strong understanding of IT security principles.Excellent communication skills, both verbal and written, with the ability to explain technical information to non-technical users clearly.Exceptional customer service skills, empathy, and patience when dealing with users of varying technical backgrounds.Strong problem-solving skills and the ability to efficiently manage multiple tasks.Adaptable and effective in a fast-paced environment.ITIL Foundation certification or knowledge of ITIL processes is advantageous. Skills and Behaviours:Proactive with strong organisational and time management skills.Attention to detail.Ability to build good working relationships.Flexibility and adaptability while maintaining a positive attitude.What's on OfferCompetitive Day Rate6 Month ContractHybrid WorkingContactAnthony FrancisQuote job refJN-112023-6239113Phone number+44 121 634 6961Job summaryJob functionTechnologySubsectorIT SupportSectorPublic SectorLocationBirminghamContract typeTemporaryConsultant nameAnthony FrancisConsultant phone+44 121 634 6961Job referenceJN-112023-6239113
