Audio & visual Engineer

The scope of the role and key responsibilities required for this Audio & Visual engineer is listed below.

• Log calls with vendors for faulty equipment and escalate accordingly.
• Daily monitoring of Condeco vendor management.
• Setup of VC between Johannesburg campus and external company's - internal VCs are in scope for British telecoms (BT) but should VC fail to connect would require intervention.
• Monitoring of VIP VCs and events (annual and interim results) and managing auditorium bookings.
• Provide hands and feet assistance to BT impact alerts - calls logged via Global service desk (GSD).
• Setup of presentation and audio calls in VC rooms on user request via GSD.
• Managing the Screen Cloud Screens to be reviewed for any failures
• Managing the onboarding and changes to Cloud booking based on requests and Incident
• Managing Cloudbooking platform and perform any troubleshooting activities
• Managing Multitaction Environment and assisting during the usage and functionality integration
• Manage and review all Services part of UCC team scope
• New MS Meeting room config and feature enablement based on requirement like equipment ( display Panel etc. and additional services