Save JobEmail job Back to Search Job Description Summary Similar JobsUp to £40,000Work for a leading manufacturerAbout Our ClientMichael Page have been appointed to recruit for an permanent Service Engineer opportunity base around Leeds & Birmingham. We are proud to be partnering with a long standing business who have recently experienced a period of growth.Job DescriptionProduct Quality assessments and issue managementTechnical support to Authorised repair Partners, including audits and field accompanimentsTraining and knowledge gap assessment for Repair Partner EngineersAssess repair data to identify failure trends and opportunities for improvementTechnical supportNew product assessments including first spares orders, document review and training requirementsTechnical bulletins for Field engineersFailed product assessments and incident reportingPerformance reviews supporting the Technical Manager in performance reviews with Service PartnersRecall and rework managementIncoming stock quality assessmentsThe Successful ApplicantFormal Technical qualifications5+ years experience in the repair of consumer electronicsExperience in data review using Microsoft excel or other similar packagesAbility to review processes and procedures to suggest improvements, write reports and/or produce technical bulletinsAbility to coach and train Engineers when new technical solutions are available.Technically capable with the ability to communicate with all parties and to accurately interpret and communicate technical solutionsSelf-confident with a passion for quality and efficiency improvementsTake ownership of service related enquiries to resolutionRemain up to date with current repair and regulatory standardsAbility to assess quality and suggest improvements.What's on OfferExcellent salary + car allowance + fuel paid23 days annual leave plus public bank holidays, long service increment up to 25 days.Company pensionOn-site parkingEmployee discount and more staff benefits subject to the current availabilityContactRebecca RhodesQuote job refJN-112023-6237321Phone number+44 113 243 7761Job summaryJob functionEngineering & ManufacturingSubsectorMaintenance, ReliabilitySectorIndustrial / ManufacturingLocationBirminghamContract typePermanentConsultant nameRebecca RhodesConsultant phone+44 113 243 7761Job referenceJN-112023-6237321
