Transformation Coordinator

PROJECT MANAGEMENT OFFICE SUPPORTSupport the coordination of IT transformation projects through effective project
management.
Fully Analyse and understand the impact of new proposals, projects and initiatives relating
to the transformation, harmonisation and standardisation activities. Ensure a deep
understanding of the changes, document and communicate these with both the local and
regional IT teams, as well as the business owners.
Support, with key stakeholders, the definition of scope, cost/budget, resources required,
time schedule, and detailed work allocation for the projects within the project portfolio.
Supporting the strategic and/or periodic planning and reviews and effective governance for
portfolios and programs updating portfolio governance tools. Ensure regular reporting on
progress and status is provided, to enable full visibility.

IT SUBJECT MATTER EXPERT BUSINESS CONSULTANCY
Support the IT and business unit colleagues within IT related matters workshops and
documentations review providing the necessary related IT subject matters expertise.
Develop a thorough understanding of the Daimler Truck IT Landscape and supporting
business areas.
Understand the functionality contained within existing and new/offered systems. Understand
impact and dependencies of any proposed changes on associated business
functions/processes within the IT landscape.

Daimler Truck Confidential
TRANSFORMATION STRATEGY DEVELOPMENT SUPPORT
Work on alignment of systems to business strategy, collaborating with stakeholders
identifying areas of improvement.
Support and drive the overall improvement analysis in application quality, standardisation &
consistency.
Support in proposing technical solutions to achieve the goals, and manage & coordinate the
implementations.

CHANGE MANAGEMENT
Develop and implement change management strategies to facilitate smooth transitions
during IT transformation.
Support harmonisation process of IT landscape, address and document gaps and needed
activities to ensure readiness of customer oriented business processes and IT infrastructure.
Assist the business and service provider(s) in the preparation of User Guides and related user
documentation.

IMPLEMENTATION SUPPORT
Ensure an on boarding in to support activity has taken place, into the level 1 IT Support team,
local application manager(s) or regional / central support functions as applicable. This
includes fully documented processes and application landscape updates.
During implementation, support the roll-out and go Live activities within the project scope.
Support and receive the requests and incidents from business areas, filter them and solving
or reassigning to the proper support groups. Doing the follow up of all incidents or requests
opened.

SUPPLIERS MANAGEMENT
Support the evaluation and selection of vendors and partners for IT transformation initiatives.
Support in managing vendor relationships, contracts, and service level agreements (SLAs).
Support ensuring monitor vendors deliver high-quality solutions and meet project
requirements.
Ensure Purchase Orders are created as required, and invoices are reviewed & processed in a
timely manner where applicable.