Digital Platforms and Content Manager

In this role you will ensure the Foundation is delivering exceptional experiences for the charities' supporters, optimising content and digital journeys, meeting the needs of supporters and colleagues. You'll be the lead on UX, content and web development. It's a broad and challenging role for someone with experience of digital platforms, continuous improvement, content management systems, content design and content management.

Main duties include:

• Manage portfolio of websites and platforms so that supporters can enjoy the very best possible experience across our platforms.
• Act as product manager for websites and platforms, developing product visions and development roadmaps with a relentless focus on continuous improvement.
• Manage the day-to-day operational requirements of the charities digital ecosystem including workflow for the production of content and campaigns.
• Ensure the consistent application of user experience best practice, adhering to design system and brand guidelines.
• Lead on a continuous content audit process, ensuring our digital content is working hard to support objectives.
• Develop high performing landing pages and website content to support organisational objectives and user needs.
• Review and develop user journeys over multiple websites, working closely with fundraising leads and the supporter experience team.
• Keep up to date with the opportunities presented by the latest technology and how we can use it to improve experiences and ways of working.
• Work closely with the charities strategic agency partners to manage a roadmap of continuous improvement.
• Line management of the Digital Platforms and Content Officer.