Operations Director- Logistics - Zambia

Reporting to the Country Director and Group COO, you oversee all the company's operations staff and fleet in Zambia. As such you will ensure business partners satisfaction and retention by leading the general management of the operations department. Centered around optimizing human capital while maximizing financial results, you will be responsible for the following tasks:

• Promote teamwork and collaboration, quality performance standards, professionalism, and integrity to ensure that results are delivered in accordance with the strategic plans, objectives, and customers contractual agreements.
• Identify logistics needs to support growth of the business while developing and implementing new logistics models.
• Supervise regular operational audits to ensure compliance and provide regular reports to stakeholders both internal and external.
• Drive a culture of continuous improvement & performance by defining standardized policies and procedures of operations across the entire department.
• Liaise and coordinate with regional representatives of customs and/or authorities to ensure fleet efficiency across borders.
• Tailor cargo allocation and nature on customer requirements centered on timely loading and offloading.
• Define and enforce an annual budget in collaboration with the finance department.