Freight Branch Manager

As a Freight Branch Manager you will report into the Freight Operations Director in the Leeds office. You will be responsible for the following areas of responsibility:

• Direct management of 15-20 air, road and sea freight experts
• Engage and motivate the Freight Forwarding team through coaching, performance management and appraisal techniques.
• Ensuring maximum operational effectively & efficiency across all aspects of the freight operations
• Ensuring the Department is meeting KPI's & budgetary requirements
• Full responsibility of the management and development of the employees within the department. I.e. Performance management, Absenteeism, MPPs, disciplinary hearings with support of Directorship & HR Department. Ensuring that people resources within the department cover the department workloads. I.e. managing the leave calendar, desk holiday or sickness cover. First line of escalation or support. Interviews and new starter training. Apprentice mentorship. To hold monthly and/or weekly department meetings.
• Ensure Standard Operating Procedures and Service Level Agreements are in place, and complied with, for all business handled by the branch.
• Responsible to ensuring all relevant customer and supplier rate cards are filed with validity periods monitored and controlled