IT Director - Transformational Role, Professional Services

A leading organisation in the Professional Services sector, dedicated to delivering exceptional value to their clients. Our client is seeking an experienced and visionary IT Director to lead their IT department and drive technological innovation aligned with key business objectives.

As the IT Director, you will be responsible for spearheading the IT strategy, aligning it with the overall business purpose, vision, client proposition, strategy, and business plan set by the senior management team.

Your role will encompass the following key responsibilities:

Strategic Leadership: Develop and agree upon an IT approach that aligns with the company's strategic vision. Contribute to the research and development of new technologies and processes to support business objectives.

Communication & Influencing: You will be able to articulate the benefits of new technology solutions, keep vendor partners accountable, and engage effectively with business stakeholders.

Technology Transformation: Identify new area's for innovation, upgrade and or/replacement - e.g billing platform, GL, HR Systems, Data insights.

Team Management: Lead and manage the IT team, ensuring they are motivated, skilled, and capable. This includes recruitment, appraisal, training, and development of staff.

Infrastructure and Security: Oversee the delivery of IT infrastructure, telecommunications, and application services while ensuring the risk and security of the technology infrastructure comply with standards such as ISO 27001.

Service Excellence: Develop and deliver IT services in line with agreed service levels and KPIs, applying IT best practices, including change, problem, and incident management using ITIL as the service management framework.

Standards and Policies: Set direction and introduce standards, methodologies, and tools to maintain consistency within IT teams. Develop and maintain IT policies and procedures.

Supplier Management: Manage key suppliers, ensuring their strategies, contractual terms, service delivery, and account management meet the company's requirements.

Financial Accountability: Take ownership of budget management, including cost centers, opex, and capex. Develop and own business cases for IT changes, ensuring sustainability factors are considered in IT solutions.

Project Leadership: Act as the IT workstream lead on various projects, improving interfaces between IT and other areas of the business.

Culture and Values: Demonstrate and promote our corporate values and behaviours, fostering a positive and collaborative work environment.