Accounts Semi Senior

The key responsibilities for this Accounts Semi Senior based in Milton Keynes include:

Ensuring that the accounts you assigned are managed effectively and efficiently adhering to the current agreed procedures and software tools examples of this include:
* Planning - ensure the client is offered pre-year end tax planning, using specialist on-line tools
* Completion - ensure the client receives a consistent high level of service and that annual accounts are completed efficiently within the 30-working day period
* Finalisation & Submission - ensure the final accounts are produced to a consistent high standard and are signed and submitted correctly
* Meet with the client to review accounts, offer advice and promote other products and services on an annual basis (or more frequently if required)
* Completing VAT returns
* Completing Personal TaxCommunication:
* Deal with client phone calls adhering to company guidelines
* Deal with client correspondence following company guidelines
* Ensure client is contacted according to the guidelines for their category
* Manage client complaints effectively and escalate to Pod leader or Head of compliance on same working day where appropriateNew Clients:
* Support the integration of new clientsTechnology:
* Utilise the software tools available to provide an outstanding service to your client portfolio
* Ensure your personal software certificates are achieved within agreed timescales and are kept up to date