Save JobEmail job Back to Search Job Description Summary Similar JobsCareer Development OpportunitiesTraining on the jobAbout Our ClientMy Client is a busy MSP business that provides excellent Customer Service and IT Support to businesses across Scotland.Job DescriptionYou will supervise the support / operations team who provide technical support for SME's. This means you must have knowledge for the following; office 365, pc and apple hardware and software support.The successful candidate must have a good core knowledge of basic IT and Networking skills.You will possess confident communication skills as the role will involve dealing with a variety of customer support calls where the supported devices are diverse and varied.Responsible for all incoming support calls to main office.Provide remote and telephone support for client networks and applicationsThe Successful ApplicantGood Knowledge of Windows Operating Systems,Computer network setup experience.Ideally windows server builds and setup experience.Be able to deal with Customer enquiries as and when customers call in for support.Experience in network security diagnostics.Able to install, configure, upgrade and relocate PC hardware, software and print devices.Experience of Windows 7, 8, 10, Office 2003 -2016Problem solving.Experience of PC hardware troubleshooting and problem solving.Microsoft Windows Server 2008 -2016 technologies and Active Directory experience advantageous.Microsoft Office 365 experience an advantage.Experience with Exchange Server and mobile email technologies.Experience with VoIP and telephony would be advantageous as this will help start a new side to the business.What's on OfferExcellent on the job Training.Career Development.Competitive Salary Package.ContactNatalie WoodQuote job refJN-032023-5985224Phone number+441312430373Job summaryJob functionTechnologySubsectorIT SupportSectorTechnology & TelecomsLocationPaisleyContract typePermanentConsultant nameNatalie WoodConsultant phone+441312430373Job referenceJN-032023-5985224
